Frequently Asked Questions
Everything you need to know about transforming your living space with Smart Art.
How long does shipping take for wall art and home decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy for home products?
We offer a 30-day satisfaction guarantee. If your piece doesn't perfectly fit your space, you can return it in its original packaging for a full refund or exchange, excluding shipping costs.
Are the materials used in Smart Art products eco-friendly?
Yes, we prioritize sustainability. Our canvases are made from recycled materials, and we use non-toxic, water-based inks that are safe for your home and the environment.
Do you offer custom sizes or personalized designs?
Absolutely! We can accommodate custom dimensions for many of our art pieces. Please contact our support team with your specific requirements for a personalized quote.
What should I do if my item arrives damaged?
We take great care in packaging, but if your item arrives damaged, please take a photo and contact us within 48 hours. We will send a replacement immediately at no extra cost to you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger home upgrades.